Refund policy

To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Refunds will only be processed if the product received is damaged, defective, or a mismatched item (incorrect product delivered), provided it is unused and the issue is reported within the specified return period.

Items that are not in their original condition, have been used, are damaged due to customer handling, or are missing parts for reasons not attributable to our error will not be eligible for a return or refund.

Mandatorily ensure to take the open box video of the delivered package and capture video for 30secs from all the angles containing label and invoice and send it to us.

Customers are responsible for the cost of return shipping unless the return is a result of our error or if the item received is defective. We recommend using a trackable shipping service to ensure that we receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 5-7 business days].